Rescheduling & Cancellation
- CLIENT must inform ABCHESS about any rearrangements at least 24h in advance via E-mail or WhatsApp. Or directly reschedule/cancel class appointment(s) through the confirmation e-mail.
- If done later than 24h before the class start without a valid reason, it is considered to be completed.
- Valid reasons: unexpected health condition (sickness) and force majeure cases.
- Such cases as: slow internet connection, power outage, technical issues, oversleeping, forgetting, etc. do not justify the absence of a student as ABCHESS still pays coaches for the reserved time slot.
- Average cycle length: 4 weeks. Cycle must be completed within 5 weeks maximum.