Terms & Conditions

E-mail & WhatsApp

  1. Main means of communication between the client and ABCHESS: WhatsApp and E-mail 
  2. It is vital for the client to provide an actual E-mail address as all booking details are sent to e-mail.
  3. The client gets appointment confirmations of all scheduled classes on their E-mail.
  4. Access to the ABCHESS eLearning platform is given based on the client's E-mail.
Rescheduling & Cancellation
  1. The client must inform ABCHESS about any changes at least 24h in advance either by E-mail or WhatsApp. Or directly reschedule/cancel the appointment(s) through the confirmation e-mail.
  2. If done later than 24h before the start of the class without a valid reason, the class is considered to be completed.
  3. Valid reasons: unexpected health condition (sickness) and force majeure cases.
  4. Such cases as: weak internet connection, power outage, technical issues, oversleeping, forgetting, etc. do not justify the absence of the student as ABCHESS still pays the coach for the reserved time slot.
Payment

  1. Payment is done at the beginning of each cycle (8 classes).
  2. Payment can be done via PayPal at the following e-mail: abchess.live@gmail.com
  3. Other means of payment can be agreed in prior between the client and ABCHESS.
  4. ABCHESS is not responsible for any commissions taken by the banks/payment services on the client's side.
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Contact us:
+1-323-540-5821
contact@ab-chess.com