Rescheduling & Cancellation
- The client must inform ABCHESS about any changes at least 24h in advance either by E-mail or WhatsApp. Or directly reschedule/cancel the appointment(s) through the confirmation e-mail.
- If done later than 24h before the start of the class without a valid reason, the class is considered to be completed.
- Valid reasons: unexpected health condition (sickness) and force majeure cases.
- Such cases as: weak internet connection, power outage, technical issues, oversleeping, forgetting, etc. do not justify the absence of the student as ABCHESS still pays the coach for the reserved time slot.