Terms & Conditions

  • E-mail & WhatsApp

    1. Main means of communication between CLIENT and ABCHESS: WhatsApp and E-mail
    2. It is vital for CLIENT to provide an eligible E-mail address as all booking details are sent to e-mail.
    3. CLIENT gets appointment confirmations of all scheduled class sessions via E-mail.
    4. Access to the ABCHESS eLearning platform is given based on CLIENT E-mail.
  • Rescheduling & Cancellation
    1. CLIENT must inform ABCHESS about any rearrangements at least 24h in advance via E-mail or WhatsApp. Or directly reschedule/cancel class appointment(s) through the confirmation e-mail.
    2. If done later than 24h before the class start without a valid reason, it is considered to be completed.
    3. Valid reasons: unexpected health condition (sickness) and force majeure cases.
    4. Such cases as: slow internet connection, power outage, technical issues, oversleeping, forgetting, etc. do not justify the absence of a student as ABCHESS still pays coaches for the reserved time slot.
    5. Average cycle length: 4 weeks. Cycle must be completed within 5 weeks maximum.
  • Payment

    1. Payment is done at the beginning of each cycle (8 classes).
    2. Payment for a cycle is valid for 5 weeks.
    3. Payment can be done via PayPal at the following e-mail: abchess.live@gmail.com
    4. Other means of payment can be agreed in prior between CLIENT and ABCHESS.
    5. ABCHESS is not responsible for any commissions taken by the banks/payment services on the client's side.
  • Lessons

    1. Most lessons are recorded for quality control purposes
    2. ABCHESS needs to ensure that coaches follow the guidelines and deliver the classes of highest quality.
    3. These video recordings are used only for internal purposes
    4. If any of the recordings are planned to be used as part of a promotional video, then ABCHESS will never do it without the parents' approval
Terms & Conditions
E-mail & WhatsApp
  1. Main means of communication between CLIENT and ABCHESS: WhatsApp and E-mail
  2. It is vital for CLIENT to provide an eligible E-mail address as all booking details are sent to E-mail.
  3. CLIENT gets appointment confirmations of all scheduled class sessions via E-mail.
  4. Access to the ABCHESS eLearning platform is given based on CLIENT E-mail.
Watch FREE lessons on ab-chess.com
Contact us:
+1-323-540-5821
contact@ab-chess.com