Terms & Conditions
E-mail & WhatsApp
- Main means of communication between the client and ABCHESS: WhatsApp and E-mail
- It is vital for the client to provide an actual E-mail address as all booking details are sent to e-mail.
- The client gets appointment confirmations of all scheduled classes on their E-mail.
- Access to the ABCHESS eLearning platform is given based on the client's E-mail.
Rescheduling & Cancellation
- The client must inform ABCHESS about any changes at least 24h in advance either by E-mail or WhatsApp. Or directly reschedule/cancel the appointment(s) through the confirmation e-mail.
- If done later than 24h before the start of the class without a valid reason, the class is considered to be completed.
- Valid reasons: unexpected health condition (sickness) and force majeure cases.
- Such cases as: weak internet connection, power outage, technical issues, oversleeping, forgetting, etc. do not justify the absence of the student as ABCHESS still pays the coach for the reserved time slot.
Payment
- Payment is done at the beginning of each cycle (8 classes).
- Payment can be done via PayPal at the following e-mail: abchess.live@gmail.com
- Other means of payment can be agreed in prior between the client and ABCHESS.
- ABCHESS is not responsible for any commissions taken by the banks/payment services on the client's side.
Contact us:
+1-323-540-5821
contact@ab-chess.com
contact@ab-chess.com